Contact your support personnel or package vendor. A script required for this install to complete could not be run. Just before the error that you got displayed in a message box.Įrror 1720.There is a problem with this Windows Installer package. However upon a line by line comparison of my install log and yours I see also.ĭEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance. Property(C): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please run ISScript.msi, or contact your support personnel for further assistance. Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. The lines in the Log File I saw that after doing the research led to what I suggested where.
reg files, "Enable_Windows_Installer_Logging_in_Windows_XP.reg" and "Disable_Windows_Installer_Logging_in_Windows_XP.reg" I want you to zip (right-click the file and select Sent To > Compressed (zipped) Folder) the MSI*.LOG file and attach it to a reply post so I can analyze the log file.Īfter you're done with this process you should turn off logging by executing the Disable_.XP.reg file included.įile Attached: Windows_Installer_Logging_in_Windows_XP.zip LOG extension and have a current Date/Time Stamp. (Remember without the quotes or it will not work.)Īfter cleaning up the Temp folder leaving the VMwareDnD folder you will execute (double-click) the Enable_.XP.reg file to enable logging then run the setup file and when done there will be a Log File that begins with MSI and ends with the. You can copy & paste the pathname above without the quotes into the Windows Explorer Address Bar and press Enter. "%SystemDrive%\Documents and Settings\%USERNAME%\Local Settings\Temp" I need you to clear out the contents of the following folder with the exception of the VMwareDnD folder.
reg files to turn on/off logging and have attached them in a zip file. There are several ways to have the OS do this and in the case of XP I just use two. Okay by default the OS does not create a Log File of a Windows Installer Package although the creator of the Package can set that Flag however in this particular case Persono is not setting that Flag. Okay I tried both the "personocall_enterprise_setup.exe" and the "personocall_consumer_setup.exe" without any problems so here is what I'd like to try. I'm downloading the file called "PerSonoCall 2.11.5 Installer"
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